Privacy Policy

Last Updated: August 4, 2021

Introduction

Paalam.ph (“Paalam,” “site,” “website,” or “service”) is owned and operated by Steradium OPC (“us,” “we,” “our,” “the company”). The company’s business address is UB,111 Paseo de Roxas Building, Legazpi Village, City of Makati, Fourth District, National Capital Region (NCR), Philippines, 1229. 

This privacy policy describes our policies and protocols on collecting, processing, and using your information. By signing up on our website, you agree to the collection and use of data in line with this privacy policy. Likewise, your visits to the site are subject to the stipulations laid out on this page. The policy is also applicable to any correspondence with us, whether electronic or manual. 

The privacy policy may be modified or updated. All changes to the policy will reflect on this page. For any privacy-related concerns, you may reach us at privacy@paalam.ph.

Personal Information

Paalam recognizes that respecting user privacy on the Internet is of utmost importance. Therefore, you have complete jurisdiction over the information you share on this website. 

All data stored in your account is personal and sensitive. Data we ask from you include the following information, but are not limited to:

  • Email address
  • First name
  • Last name
  • Complete address
  • Usage data

Usage Data

Usage data of visitors is collected upon using the site's services. This information may include the following:

  • IP addresses
  • Browser type and version
  • Browsing history within the website
  • Time and date of visit
  • Other diagnostic information.

Access to Paalam through a mobile device entails the collection of usage data as well, including but not limited to:

  • Device type
  • IP address
  • Operating system
  • Mobile internet browser
  • Other diagnostic information.

Regardless of the device you use, we also receive information sent by your browser whenever you visit the website.

Third-Party Social Media Information

Paalam enables its users to create accounts on the website through links with the following third-party social media providers:

  • Google
  • Facebook

Should you decide to register for our service using any of the above methods, we may gather personal information associated with your third-party social media account. These may include the following:

  • Name
  • Email Address

You may review the specific information collected by Paalam on the confirmation page that appears when you first sign up using the third-party provider. In addition, permissions may also be modified at any time on your respective social media provider’s settings page. 

You are also entitled to sharing other information with Paalam through your social media account. Should you decide to provide the site with access to this information, we have your permission to use, share, and store them in accordance with the terms of this policy.

Cookies And Tracking

The site uses cookies and other similar tracking technologies to monitor activity within our service. In addition, we store certain data obtained from these cookies and technologies. Besides the former, we also utilize tags and scripts to collect data that may help us improve our services. 

To be more specific, Paalam uses the following:

  • Cookies or browser cookies. These are small files placed on your mobile phone, tablet, computer, or any device used to access the website. By default, our site may use cookies. However, you may edit related settings on your browser. There, you may choose to either refuse all cookies or receive prompts whenever the site sends a cookie.
  • Rejecting cookies might render certain parts of the service unusable.
  • Cookies may either be “persistent” or “session.”
  • Persistent cookies remain on your device even when you exit your web browser. Paalam uses these cookies to determine your preferences when using our service, such as remembering login credentials. These allow you to have a more convenient browsing experience on the site.
  • Session cookies are deleted once you exit the browser. Paalam uses these cookies to give you access to our services and to authenticate and verify users. In addition, it helps us identify any suspicious or fraudulent activity.
  • Flash cookies. Some parts of the site may utilize locally stored objects (“flash cookies”) to gather information about your preferences and activity within the services.
  • Settings related to browser cookies are not applicable to flash cookies. However, if you wish to disable them, you may refer to this guide.
  • Web beacons or beacons. Specific parts of our website may use files that allow the company to count visitors or other related statistics.

Should you decide to register for our service using any of the above methods, we may gather personal information associated with your third-party social media account. These may include the following:

Use of Personal Data

The company may use personal data for the following:

  • Monitoring. We may use your data to keep track of the use of our services.
  • Account management. The data you share with us allows you to register with the website. In turn, it enables access to the various features on the site, available only to registered users.
  • Contracts. We may also use your data to develop or fulfill contracts relating to products, goods, and other items you purchase through Paalam.
  • Contact. Paalam may contact you by email, SMS, calls, or push notifications for updates and announcements. These all inform you of new features, security patches, and other additions or modifications to our services.
  • News and special offers. We may also send you messages or notifications about unique offers, special events, and other similar items. You may opt out of these updates at any time.
  • Request management. Information is also used to attend and manage any requests made to Paalam.
  • Business transfers. If a merger, restructuring, sale, transfer, or similar events towards our assets occurs, we may transfer the personal data stored by our users to the parties that will receive our assets.
  • Others. Furthermore, your data may also be analyzed, incorporated into reports, and used as a basis for improvements and marketing.

Sharing of Personal Data

Paalam may share personal information to the following parties or in the following circumstances:

  • Service providers. We may share information with service providers to track and analyze how our service is used or contact you.
  • Business transfers. Information you shared with the site may be transferred as part of a merger, sale, or acquisition of assets or Paalam as a whole.
  • Affiliates. Paalam may also share data with affiliates, who are also accountable to this privacy policy. Affiliates include but are not limited to the following:
  • Steradium OPC and its subsidiaries,
  • Joint venture partners
  • Other companies controlled or under the common control of Steradium OPC.
  • Business Partners. Your data may be shared with business partners for offers on specific products, services, or limited-time promotions.
  • Other users. Sharing information with other users happens in public areas of the website. This information may be accessed by other users and may be shared outside of the website premises.
  • Accounts registered through a third-party social media provider will have their names, profiles, pictures, and descriptions viewable to their contacts on the respective social media platform.
  • Other users may view your activity descriptions, profile page and message you through the website.
  • Consent. We may disclose your data for other purposes only with your consent.

Retention and Transfer of Personal Data

The company will maintain your data for the necessary duration of carrying out the purposes indicated in this policy. In addition, we will store and use this information to comply with legal obligations, such as laws, disputes, policies, and agreements. 

Usage data is also stored for analysis. This type of data is stored for a shorter amount of time, except for situations where it will be used to improve security and website features or when the company is legally required to store data for an extended period. 

Information shared with us is processed at the company’s premises or other areas where parties involved in the operations and analysis are located. As a result, any data shared with us may be transferred and stored on computers outside your state, province, country, or jurisdiction. Data protection laws may vary in these areas. 

Agreement with this privacy policy and submission of the information serves as consent to the transfers. 

Paalam is committed to securing and protecting your data in accordance with this privacy policy. No personal data transfer will occur with an organization or country without the necessary safeguards and protocols in handling your data and information.

Disclosure of Personal Data

Business Transactions

Should the company be involved in a merger, acquisition, or sale of assets, data shared with us may be transferred to other parties involved. You will be notified before any of your information is transferred and placed under a new privacy policy.

Law Enforcement and Requirements

There are some instances when the company is legally obligated to disclose your personal information if required by law or if a court, government agency, or other authority requests access. 

Furthermore, the company may also disclose your data to carry out any of the following:

  • Compliance with a legal obligation,
  • Protection of the company’s rights and property
  • Investigation of fraudulent, unsafe, or wrongful use of our services,
  • Protection of our users,
  • Safety and security on the website.

Paalam greatly values your security and personal information, but no web-based transmission is completely secure. Nonetheless, we will use all possible means to protect your personal information.

Privacy of Children

Paalam does not offer its services to persons below the age of 13. Likewise, we also do not deliberately gather information from anyone under 13 years old. However, if you are a parent or guardian aware that your child has shared personal information with us, please send us a message. 

Once we are notified that personal data from anyone below 13 years old were collected on the website, we will remove this information from our servers at the soonest possible time. 

If we need to rely on consent to legally process your information or live in an area where parental consent is required, we may oblige you to provide their explicit consent before we can collect and use your data.

External Links

Articles and pages on Paalam may include links to websites not managed by us. Clicking on these third-party links will lead you to their website. To protect your security and privacy, we strongly recommend that you thoroughly read and understand their privacy policy. 

Paalam has no control and assumes no responsibility for the third-party’s content, policies, or practices.

Changes to the Privacy Policy

This privacy policy may be updated regularly, taking effect once they are on this page. You may refer to the “Last Updated” portion at the beginning of this policy. You will receive a notification if any modifications or updates to this policy occurs. It is strongly advised to read and understand any changes to the policy.

Contact Us

For questions related to this privacy policy, you may send an email to privacy@paalam.ph.

For support-related or other concerns, you may contact us at kumusta@paalam.ph.

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